CPCSD — Certified Pega Customer Service Developer

IntermediateActiveGrowing

Exam code PEGACPCSD25V1; 50 questions; 1 hour 30 minutes; pass 65%; language(s): English; applies to Pega Customer Service '25; proctored by Pearson VUE (test centre or online). Abbreviation follows the exam code (Pega does not print one on the page).

Issuer
Pegasystems
Industry
Data, AI & Software
Domain
Enterprise Platforms
Level
Intermediate
Exam fee
Price not published by Pegasystems on the exam page (Pearson VUE)

Prerequisites & eligibility

'Pega Customer Service Implementation' Pega Academy mission completion required.

Renewal & maintenance

Renewal policy not catalogued yet — verify with the issuer.

Recognition

Pega Customer Service application certification aimed at System Architects and Senior System Architects.

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