☁️ Salesforce / Platform Professional
Data, AI & Software career path
Administer and build on Salesforce or ServiceNow, add AI/agent skills, then aim for architect credentials.
Typical roles
- Salesforce Admin/Developer
- ServiceNow Developer
- Platform Architect
Suggested certifications, by phase
Foundation
- SF Admin Salesforce Certified Platform Administrator
- SN-CSA ServiceNow Certified System Administrator
Core
- SF App Builder Salesforce Certified Platform App Builder
- SF PD1 Salesforce Certified Platform Developer
- SF Adv Admin Salesforce Certified Platform Administrator II
- SF Agentforce Salesforce Certified Agentforce Specialist
- SN-CAD ServiceNow Certified Application Developer
- SN-CIS-ITSM ServiceNow Certified Implementation Specialist – IT Service Management
Advanced
- SF PD2 Salesforce Certified Platform Developer II
- SF Data Cloud Salesforce Certified Data 360 Consultant
- SFSA Salesforce Certified System Architect
Mastery
- SFCTA Salesforce Certified Technical Architect
- SN-CTA ServiceNow Certified Technical Architect
A suggestion, not a set of prerequisites — one or two certifications per phase is plenty.