🧰 ServiceNow Administrator & Developer

Data, AI & Software career path

Administer, build and implement on the ServiceNow platform: ITSM, custom applications and integrations.

Typical roles

• ServiceNow Administrator
• ServiceNow Developer
• ServiceNow Implementation Specialist
• ServiceNow Architect

Suggested certifications, by phase

Foundation

• ITIL Fdn ITIL Foundation
• SN-CSA ServiceNow Certified System Administrator

Core

• SN-CAD ServiceNow Certified Application Developer

Advanced

• SN-CIS-ITSM ServiceNow Certified Implementation Specialist – IT Service Management

Mastery

• SN-CTA ServiceNow Certified Technical Architect

A suggestion, not a set of prerequisites — one or two certifications per phase is plenty.