Resolves the zz-additions-2026-09 flag: this is NOT renamed to 'Monitor, Support and Fulfil' / 'Plan, Implement and Control' / 'Collaborate, Assure and Improve' - those are separate ITIL 4 practice-based modules (distinct product pages 3682/3804/3875, 60 questions, 65% pass) and all six are offered in parallel. Flagged 2026-09-26: peoplecert.org's new ITIL Practice Manager (Version 5) page states its 'Practice module' requirement is currently satisfied by one of three ITIL 4 modules named 'Monitor, Support and Fulfil', 'Plan, Implement and Control', or 'Collaborate, Assure and Improve' -- names that do not exactly match this record's 'Create, Deliver and Support'. Could not confirm from the overview page whether this is a rename of the same exam or a distinct module; not changed pending a dedicated follow-up audit of the individual module pages.
Requires holding: ITIL Fdn.
Training: Accredited training or official ITIL eLearning
Valid for 3 years, 60 CPD credits per cycle. Renew by cpe.
Renew every 3 years: 60 CPD points via PeopleCert Plus, or pass another exam in the ITIL suite
Module toward ITIL 4 Managing Professional