SDI SDM — SDI Service Desk Manager (v9)
IntermediateActiveGrowing
- Issuer
- SDI (PeopleCert)
- Industry
- IT Service, Project & Business
- Domain
- IT Support & Service Desk
- Level
- Intermediate
- Exam fee
- $433 — verified 2026-09-24
Prerequisites & eligibility
No formal prerequisites are published; anyone can register for the exam.
Renewal & maintenance
Does not expire (Does not expire).
Recognition
Service desk management standard (v9, 2026)
Related certifications
Career paths that include SDI SDM
- IT Support to Service Desk Lead — Advanced phase