IT Service, Project & Business
IT Support & Service Desk certifications
22 active certifications from 9 issuers. Within each level the most recognised come first (industry recognition, and how many career tracks use them). Open one for prerequisites, recognition and career paths.
13 Beginner6 Intermediate3 Expert
Beginner 13 active
- HDI-DASTHDI Desktop Advanced Support Technician
HDI
- Level
- Beginner
- Exam fee
- $699
- Renewal
- Does not expire
- HDI-SCAHDI Support Center Analyst
HDI
- Level
- Beginner
- Exam fee
- $699
- Renewal
- Does not expire
- Google ITS CertGoogle IT Support Professional Certificate
Google (Coursera)
- Level
- Beginner
- Exam fee
- Price not published by Google (Coursera)
- Renewal
- Does not expire
- SDI SDASDI Service Desk Analyst (v9)
SDI (PeopleCert)
- Level
- Beginner
- Exam fee
- $433
- Renewal
- Does not expire
- Tech+CompTIA Tech+
CompTIA
- Level
- Beginner
- Exam fee
- $129
- Renewal
- Does not expire
- Jamf 100Jamf Certified Associate - Jamf Pro
Jamf
- Level
- Beginner
- Exam fee
- Price not published by Jamf
- Renewal
- Not catalogued yet
- C)HT/C)OSTMile2 Certified Hardware Technician / Operating Systems Technician
Mile2
- Level
- Beginner
- Exam fee
- Price not published by Mile2
- Renewal
- Every 3 years
- C)ITPMile2 Certified Information Technology Principles
Mile2
- Level
- Beginner
- Exam fee
- $500
- Renewal
- Every 3 years
- Client ProCompTIA Client Pro
CompTIA
- Level
- Beginner
- Exam fee
- Price not published by CompTIA
- Renewal
- Every 3 years
- CompTIA CIOSCompTIA IT Operations Specialist
CompTIA
- Level
- Beginner
- Exam fee
- Price not published by CompTIA
- Renewal
- Every 3 years
- CompTIA CSSSCompTIA Systems Support Specialist
CompTIA
- Level
- Beginner
- Exam fee
- Price not published by CompTIA
- Renewal
- Every 3 years
- EITCA/KCEITCA/KC Key Competencies Academy
EITCA
- Level
- Beginner
- Exam fee
- Price not published by EITCA
- Renewal
- Does not expire
- PHDATCM Security Practical Help Desk Associate
TCM Security
- Level
- Beginner
- Exam fee
- $199
- Renewal
- Does not expire
Intermediate 6 active
- HDI-SCMHDI Support Center Manager
HDI
- Level
- Intermediate
- Exam fee
- $2,299
- Renewal
- Does not expire
- HDI-SCTLHDI Support Center Team Lead
HDI
- Level
- Intermediate
- Exam fee
- $949
- Renewal
- Does not expire
- MD-102Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft
- Level
- Intermediate
- Exam fee
- Price not published by Microsoft
- Renewal
- Every 1 year
- SDI SDMSDI Service Desk Manager (v9)
SDI (PeopleCert)
- Level
- Intermediate
- Exam fee
- $433
- Renewal
- Does not expire
- Jamf 200Jamf Certified Tech - Jamf Pro
Jamf
- Level
- Intermediate
- Exam fee
- Price not published by Jamf
- Renewal
- Every 3 years
- Jamf 300Jamf Certified Admin - Jamf Pro
Jamf
- Level
- Intermediate
- Exam fee
- Price not published by Jamf
- Renewal
- Every 3 years
Expert 3 active
- HDI-SCDHDI Support Center Director
HDI
- Level
- Expert
- Exam fee
- $2,899
- Renewal
- Does not expire
- MS-102Microsoft 365 Certified: Administrator Expert
Microsoft
- Level
- Expert
- Exam fee
- Price not published by Microsoft
- Renewal
- Every 1 year
- Jamf 400Jamf Certified Expert - Jamf Pro
Jamf
- Level
- Expert
- Exam fee
- Price not published by Jamf
- Renewal
- Every 3 years
Retired certifications (1)
No longer offered; listed for reference, with the replacement where the issuer names one.
- MS-900 Microsoft 365 Certified: Fundamentals