HDI-SCA — HDI Support Center Analyst
BeginnerActiveEstablished
Renewal terms are not published.
- Issuer
- HDI
- Industry
- IT Service, Project & Business
- Domain
- IT Support & Service Desk
- Level
- Beginner
- Exam fee
- $699 — verified 2026-09-25
Prerequisites & eligibility
Training: HDI course (online/virtual); exam based on the HDI standard
Renewal & maintenance
Does not expire (Renewal requirements not published on course pages (verify with HDI)).
Recognition
Service desk analyst standard in North America
Related certifications
- HDI-SCM HDI Support Center Manager
- HDI-SCTL HDI Support Center Team Lead
- MD-102 Microsoft 365 Certified: Endpoint Administrator Associate
- SDI SDM SDI Service Desk Manager (v9)
Career paths that include HDI-SCA
- IT Support to Service Desk Lead — Foundation phase