PHDA — TCM Security Practical Help Desk Associate
BeginnerActiveEmerging
Eight-hour hands-on exam: resolve support tickets and write knowledge-base documentation. Name, $199 fee, and format confirmed. Does not expire.
- Issuer
- TCM Security
- Industry
- IT Service, Project & Business
- Domain
- IT Support & Service Desk
- Level
- Beginner
- Exam fee
- $199 — July 2024 roadmap snapshot, unverified
Prerequisites & eligibility
No formal prerequisites are published; anyone can register for the exam.
Renewal & maintenance
Does not expire (Does not expire; no CPE/renewal fee required.).
Recognition
New entry-level practical IT help desk exam from TCM Security.
Related certifications
- HDI-SCM HDI Support Center Manager
- HDI-SCTL HDI Support Center Team Lead
- MD-102 Microsoft 365 Certified: Endpoint Administrator Associate
- SDI SDM SDI Service Desk Manager (v9)