SDI SDA — SDI Service Desk Analyst (v9)
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- Issuer
- SDI (PeopleCert)
- Industry
- IT Service, Project & Business
- Domain
- IT Support & Service Desk
- Level
- Beginner
- Exam fee
- $433 — verified 2026-09-24
Prerequisites & eligibility
No formal prerequisites are published; anyone can register for the exam.
Renewal & maintenance
Does not expire (Does not expire).
Recognition
Service Desk Institute analyst standard (v9, 2026)
Related certifications
- HDI-SCM HDI Support Center Manager
- HDI-SCTL HDI Support Center Team Lead
- MD-102 Microsoft 365 Certified: Endpoint Administrator Associate
- SDI SDM SDI Service Desk Manager (v9)
Career paths that include SDI SDA